Do not open the moisturizer bottle before inserting, just press the bottle into the back of the razor until you hear a click. The ripples on the back of the bottle should still be visible.

You’ll find the dispensing button on top of the razor, behind the cartridge eject button. To prime your moisturizer, pump the button until you can see moisturizer on top of the blades. Then, just press the button once whenever you want to dispense moisturizer, usually every 2-3 strokes.

Ensure that the bottle is inserted correctly (the ripple should be at back of bottle) and press until you hear a click.

Press a couple of times for the first stroke and repeat to press every couple of strokes to find your own pace. As the lotion sticks to skin during your shave, you do not need as much as shaving foam. Small amounts can have a big effect.

Hold it like you would a pencil, and upside down. The handle should point towards you, and the blade away from you.

Push the ejection button with your thumb in the direction of the arrow. Don’t put the cover back on, and don’t press against cartridge while ejecting.

Put the new blade cartridge, still in its cover, on a table or other flat surface. Press the handle into it until you hear a click, following the direction of the arrows.

It depends on how often you shave. One blade cartridge should last about a month if you’re shaving twice a week.

Rinse your blade cartridge from both sides under running water.

Rinse your entire razor under hot water, focusing on the blades, and prime again.

To remove, simply pull the moisturizer bottle at its thick end out. Always leave the inserted bottle in the handle until it is completely used up.

Just shake your razor to rid it of any extra water.

Store it in an upright position.

We currently have one moisturizer available, Pearl Powder, which is lightly scented. Our second moisturizer, Seaweed & Aloe (coming soon), is fragrance-free and recommended for sensitive skin.

No, you cannot refill the bottle with your own moisturizer.

For most enjoyable results, exchange blades and moisturizer bottles at the same time to maximize freshness.

All returns and exchanges must be pre-authorized by Customer Service and require a return authorization number. Contact us at 1-877-881-5812 to speak to a Customer Service Representative or via Email to request your return authorization (if eligible).

To obtain your refund, the item must be returned to us, with all accessories, within 30 days of the date upon which we provided the item to the carrier for shipment to you.

You must also follow the Return Procedures specified below:
You must have purchased the item from us at www.gillettevenus.com. Items purchased in store can only be exchanged or returned in store with the original receipt and original method of payment available. Gift receipts are eligible for merchandise exchange or store credit only. Once approved for return, Customer Service will send you an e-mail including your return authorization. For all returns other than damaged, defective or incorrectly shipped items (see below), you will be responsible for the shipping charges to return the item. Securely pack the item(s) you are returning and include a copy of your original packing slip along with your Return Authorization e-mail in an appropriately sized box. Ship the item only to the address provided to you by Customer Service when obtaining your return authorization. After we receive, inspect and process your return, a refund will be issued in accordance with our Refund Procedures.

Venus Radiant Skin comes with 1 year warranty. Please contact Customer Service with any questions.